Terms of sale

TERMS AND CONDITIONS (CGU)
Last updated: 20/01/2025

These Terms and Conditions (“Terms”) govern the use of the website https://kosse.dog (the “Website”) and the purchase of products offered by COULET Gabriel (the “Company”) on this Website. By accessing, browsing, or using this Website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Website.

1. Legal Notice

Company Name: COULET Gabriel
Address: 50 rue André Puig-Aubert, 34070 Montpellier, France
SIRET: 805336880
Phone: +33 (0)7 68 24 26 47
Email: hello@kosse.dog

2. Scope and Acceptance

  1. These Terms apply to all visitors, users, and customers (collectively, “User” or “you”) of the Website and govern all use of the Website and purchases made on or through the Website.
  2. By using the Website and/or placing an order, you confirm that you have read, understood, and agreed to these Terms without limitation or reservation.
  3. If you do not agree to these Terms in their entirety, you must refrain from using the Website and from placing any order.

3. Products and Services

  1. The Company offers various products, including but not limited to T-shirts, hoodies, lanyards, keychains, and other merchandise (the “Products”).
  2. The Company strives to ensure that all information regarding Products, including descriptions and pricing, is accurate and up to date. However, minor variations in color, design, and other details may occur due to screen settings or manufacturing differences.
  3. All Product offerings depend on availability. The Company reserves the right to limit the quantity of Products available, discontinue any Product, or remove any promotion at any time, without prior notice.

4. Orders and Contract Formation

  1. Order Process:
    • To place an order, add the desired Products to your cart and proceed to checkout.
    • You will be asked to provide personal details (e.g., name, email address, shipping/billing address, payment information).
    • You must ensure that all information you provide is accurate and complete.
  2. Order Confirmation:
    • After you submit your order, you will receive an email confirming that your order has been received. This email does not constitute acceptance of your order but is merely an acknowledgement of receipt.
    • A contract between you and the Company is formed only when your order is accepted and you receive a confirmation email stating that your order has been dispatched.
  3. Right to Refuse Orders:
    • The Company reserves the right to refuse or cancel any order for any reason, including, but not limited to, suspicion of fraud, inaccuracy of Product information or pricing, or inability to service a particular destination.

5. Prices and Payment

  1. Prices:
    • All prices indicated on the Website are listed in [specify currency if relevant: e.g., EUR], unless otherwise stated.
    • Prices may be subject to change at any time, but any such changes will not affect orders that have already been placed and confirmed.
  2. Taxes and Duties:
    • For orders shipped within the European Union, prices will normally include VAT where applicable.
    • For orders shipped outside the European Union, additional customs duties or taxes may apply. These costs are at your expense and are generally collected by customs authorities in your country. You are responsible for finding out about and paying any such duties or taxes.
  3. Payment Methods:
    • Payment is due at the time you place your order.
    • The Website uses Shopify’s secure payment system. Acceptable payment methods include credit cards, debit cards, PayPal, and other methods indicated at checkout.
    • You warrant that you have the right to use any payment method you select.

6. Shipping and Delivery

  1. Shipping Destinations:
    • The Company ships worldwide unless otherwise specified. Certain restrictions may apply.
  2. Shipping Costs:
    • Shipping costs vary depending on the shipping method selected and your location. These costs are displayed at checkout prior to finalizing your order.
  3. Delivery Times:
    • Estimated delivery times vary depending on the shipping method and destination. These are estimates only and not guarantees.
    • Delays can occur due to customs checks, public holidays, or other unforeseen circumstances.
  4. Transfer of Risk:
    • Risk of loss or damage to the Products passes to you when the Products are delivered to the address provided in your order.

7. Right of Withdrawal and Returns

  1. Right of Withdrawal (EU Consumers):
    • If you are a consumer residing in the European Union, you generally have a 14-day right of withdrawal from the day you (or a third party designated by you) receive the Product.
    • To exercise this right, you must notify the Company of your decision to withdraw before the withdrawal period expires.
    • You must return the Products in their original condition, unused and with all original tags/packaging within 14 days after informing the Company of your decision to withdraw.
    • You bear the cost of returning the items unless otherwise stated.
  2. Return of Defective or Incorrect Products:
    • If you receive defective or incorrect Products, please contact the Company as soon as possible. The Company will provide instructions for returning or exchanging the item(s).
    • In such cases, the Company will bear the return shipping costs and either refund you or provide a replacement in accordance with applicable legal requirements.
  3. Refunds:
    • Refunds will be processed using the same payment method used for the original order, unless otherwise agreed.
    • The Company may withhold reimbursement until the returned Products are received or until you have provided proof of return, whichever comes first.

8. Intellectual Property

  1. All content on the Website, including but not limited to text, graphics, logos, images, and software, is the property of the Company or its licensors and is protected by intellectual property laws.
  2. You may not reproduce, distribute, modify, or otherwise use any of the Website’s content without the Company’s prior written consent.

9. Privacy and Data Protection

  1. Personal Data:
    • The Company is committed to protecting your personal data in accordance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR).
    • For more information on how the Company processes and protects your personal data, please refer to the Privacy Policy available on the Website.
  2. Cookies:
    • The Website may use cookies to improve user experience and functionality. Details can be found in the Cookie Policy (if applicable).

10. Limitation of Liability

  1. The Company strives to ensure that the Website and its functionalities are always accessible and free from errors. However, the Company is not liable if the Website becomes temporarily unavailable for maintenance or technical issues.
  2. The Company is not liable for any indirect, consequential, special, incidental, or punitive damages arising out of or related to the use of (or inability to use) the Website or Products.
  3. Nothing in these Terms shall exclude or limit the Company’s liability for any matter for which it would be unlawful to limit or exclude liability under applicable law.

11. Governing Law and Jurisdiction

  1. These Terms are governed by and construed in accordance with the laws of France, without regard to any conflict of law principles.
  2. Any dispute arising out of or in connection with these Terms shall be submitted to the exclusive jurisdiction of the competent courts of Montpellier, France, unless otherwise provided by mandatory consumer protection regulations.

12. Amendments to These Terms

  1. The Company reserves the right to modify these Terms at any time to reflect changes in the law or updates to our business practices.
  2. Any modifications will be effective upon posting on the Website. Your continued use of the Website after such changes indicates your acceptance of the modified Terms.

13. Contact

If you have any questions or concerns regarding these Terms or any other aspect of our services, please contact us at:

COULET Gabriel
Address: 50 rue André Puig-Aubert, 34070 Montpellier, France
Phone: +33 (0)7 68 24 26 47
Email: hello@kosse.dog

By using the Website or placing an order, you acknowledge that you have read and agree to these Terms and Conditions. Thank you for shopping at kosse.dog.