About Us / FAQ

 

Kosse, The Artist

I've been working fulltime for the furry fandom for 10 years, as an illustrator and a graphic designer. I'm excited to be finally launching my online shop! Art is my only job, so your support is super appreciated. I hope you like my work ❤

Find me on Bluesky or Telegram!

- Bark, Kosse

Léo, the tech cat

MEOW MEOW I LOVE KOSSE!!! MEOW MEOW

Food, beer and tech oriented cat. I help my lovely boyfriend to realize his dream projects by providing him with my technical and business expertise.

Please, enjoy our work!

- Meow, Léo

Do you have any question?

kosse.dog, is a small business passionately run by two queer individuals dedicated to serving the furry community.

We understand that you might have questions about our products, services, and policies. To help you get the most out of your shopping experience, we've compiled a list of frequently asked questions below.

If you don't find the answer you're looking for, feel free to contact us through our contact form.

- With love, Kosse and Léo

Most Frequently Asked Questions

What products does kosse.dog offer for the furry community?

Kosse.dog is a Europe-based shop that offers a unique selection of furry t-shirts, apparel, and accessories designed specifically for the furry community. As a business run by two queer individuals, we are committed to inclusivity and celebrating diversity through our high-quality products.

We work with different providers to make our designs a reality for you. We try and control our products ourselves to ensure the best quality for our dear customers.

No drop shipping, only love shipping!

How do I care for my screenprinted t-shirts?

Screeprinted apparel last very long, but need special care to keep them looking their best. We recommend machine washing it inside out in cold water and avoid tumble drying, or doing it on low heat. Avoid using bleach or ironing directly on the design to preserve the vibrant graphics.

What t-shirt sizes are available ?

At kosse.dog, we offer a wide range of sizes for our t-shirts, from S to 3XL, european sizing.

Check out our size chart for detailed measurements, available directly on the product page.

Can't find the right size for you ? Let us know what you're looking for, here!

What materials are used in your t-What materials are used in your t-shirts?shirts?

Our t-shirts are made from 100% premium, vegan, bio organic cotton. Our t-shirts are labeled by Oeko Tex & Ecocert Greenlife, to ensure a top quality and a an ethically sourced raw material.

Does kosse.dog offer international shipping ?

Yes! We ship internationally from France. Shipping rates and delivery times vary by location and is calculated when finalizing your order.

Do you provide a tracking number ?

Absolutely! Once your order is shipped, we'll provide a tracking number via email so you can monitor the delivery of your package right to your doorstep.

What is your return and exchange policy ?

As a small, two-persons business, we currently do not accept returns or exchanges unless the product is faulty.

If you receive a defective item, we'll replace it at no extra cost to you. You have a 14-days period where you can send us back your products.

Please note that we cannot take responsibility for damages caused by the delivery service.

We handle concerns on a case-by-case basis, so please contact us if you have any issues with your order.

What payment methods does kosse.dog accept?

We accept a variety of payment methods for your convenience, including major credit cards (Visa, MasterCard, American Express), PayPal, and Shopify Payments. All transactions are secure and encrypted. We even accept Apple Pay!

I have a problem with my order...

We are sorry to hear that and we invite you to contact us here as soon as possible. We will do our best to answer you as fast as we can.

Do you offer custom designs ?

Yes! Leave us a note here so we can discuss your projects.

Do you offer custom designs ?

Yes! Leave us a note here so we can discuss your projects.

Contact form